To the entire Western Hills Staff and Administration,
From the time my father, Jack moved into the Independent Living area in October 2012, until his passing in November 2018, in the Nursing and Rehab Unit, my dad considered the Western Hills complex his home.
He enjoyed his time in independent living. Making many friends, enjoying the meals, activities, etc. He always commented to me on the friendliness, willingness to help, and professionalism of the staff. His time in independent living was a time of great enjoyment in his life.
He moved into Nursing and Rehab in February, 2017. The level of care he received while a resident there was excellent. The interaction with the staff was a highlight for him. The level of care and attention he received was largely responsible for the quality and length of his life. It meant a lot to me, as my time with him was precious. Your caring, professional, and loving attitude was a real blessing for us both.
All of you were fantastic. It was more than a job for so many of you. It’s a calling. I saw this fact every day. Not just the care of my father and others, but the assistance and cooperation I personally received. The special things you did for both of us made it so much easier. This applies to every department in the facility. I owe all of you a debt which I can never repay.
I’m really stuck for something that conveys my feelings. I can only express my profound gratitude by saying, ” Thanks” from my heart, to each and every one of you. I will never forget what you’ve done for us.
May God bless you all for your efforts.
Thank you again
Son of resident, Jack